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Forum Discussion

Hyperspectralma's avatar
Sep 18, 2017

Ex6100 extender suddenly stopped working

It has been working for over a year. Now the Wi-Fi green light is off and there is no internet access. I powered it down twice. It comes back the same with no internet access. My home router is OK and I have access there. Just the extender doesn't work.

Any suggestions? Get a new one?

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Have you tried to factory reset the unit by holding the reset button for 10 seconds then try the setup again.

     

    DarrenM