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CaliDawgpound's avatar
Oct 23, 2016

ex6100 externder does not recognize new router

My ex6100 extender worked great when I originally bought it.  However, now Time Warner internet is Spectrum and they sent me a new router.  The extender does not recognize the new router unless I connect with ethernet.  When I use WPS, the red arrows don't even come on, it just doesn't even show it exists.  I even did the factory reset, but that didn't work.  Is it still programmed for the old router?  How do I get it programmed for the new router?

 

Thank You for your help.

 

 

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello CaliDawgpound

     

    Try to factory reset the extender again make sure you are holding the reset button for at least 10 seconds.

     

    DarrenM