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Retired_Member's avatar
Retired_Member
Jun 30, 2017

EX6100 is a Nightmare with Faulty Firmware

I have had the EX6100 Extender for over a year.  It has NEVER worked like it should.  It's the most tempermental extender I've ever had.  I wish I had returned it, but it's at a vacation house, and I...
Before You Buy
Troubleshooting
Techlore's avatar
Techlore
Apprentice
Jul 01, 2017

Did you contact NETGEAR at any point? There was a 1 year hardware warranty, but it sounds like you may have past that.. But if you have case numbers from before hand they might be able to help you. 

Retired_Member's avatar
Retired_Member
Jul 01, 2017

No, I didn't contact Netgear because it is not a hardware issue.  This is a well documented firmware problem (check how many closed threads there are).  I missed the seller's (Best Buy) return window for refund.  Warranty would only get me a refurb replacement....with the same faulty firmware.

 

https://community.netgear.com/t5/WiFi-Range-Extenders-Repeaters/EX6100-Cannot-connect-to-the-internet-help-please/td-p/494755

 

https://community.netgear.com/t5/WiFi-Range-Extenders-Repeaters/EX6100-connects-to-Network-but-not-to-Internet/td-p/1011073

 

https://community.netgear.com/t5/WiFi-Range-Extenders-Repeaters/EX6100-AC750-WiFi-Range-Extender-is-not-connecting-to-the/td-p/975203

 

http://www.tomshardware.com/answers/id-3115586/netgear-ex6100-internet-connection.html

 

 

  • Retired_Member's avatar
    Retired_Member
    Jul 08, 2017

    Anyone from Netgear care to weigh in as to why this was never addressed through a firmware update?

     

    I've now bought two AmpedWireless extenders to replace both of the Netgear extenders I have.  Installation went smoothly on both, connection is better, and signal is far stronger.