NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ex6100 needs manual setting to return to regular wifi connection
Thanks for the advice. While waiting for your reply I managed up update the firmware but then had probems getting any connection to the internet. I spend a couple of hours on the phone with Netgear tech support and we managed to get it working. The problem was that I needed to set the extender setting to 128 bit encryption in order to allow me to enter the 26 digits of my router password; the 64 bit encryption setting limited me to entering only a 10 digit password, which was a problem for me.
I am pleased it is all working at this point. My mobile devices switch over to the extender when I am too far from my router, and although they remain on the extender network when I come back into range of the router, I remain connected and able to use my devices. The tech support person said it should switch back automatically to my regular network when I am in range of the router, but that does not happen (as you indicated is the norm). For now I am pleased to be connected again and able to roam around without losing a signal - thank goodness.
To add to my previous reply - the probelm I am experiencing is as follows. The extender works fine in that I can now get a WifI signal in areas of my house which previously were beyond reach of my regular WiFi signal. In those locations I can see that the signal is now on the _2GEXT signal. However, if I walk back within normal range of my regular WiFi signal, my devices remain on the _2GEXT signal and my devices stop connecting to the internet. I have to manually go into their settings to switch back to my regular WiFi connection. Hope this helps clarify the problem.
Hi Otiswinston,
Please connect to the EX6100 via ethernet to your computer. Then open your web browser and login to mywifiext.net (or try 192.168.1.250)
or
If your computer is WiFi capable, please connect to the EX6100's WiFi network on your computer. (also disconnect any connections from the computer to the router).
Open your web browser and login to mywifiext.net . The defaults name = admin , password = password
Then navigate to Maintenance, then Firmware Update.
You can then upload the firmware.
The process that you describe of manually disconnecting from the _2GEXT is normal. The extender does not automatically switch your connection to the router whenever the extender signal is weak.
This depends on your device that is connecting to the WiFi network. The roaming connection is common in business products not home products.
Thanks for the advice. While waiting for your reply I managed up update the firmware but then had probems getting any connection to the internet. I spend a couple of hours on the phone with Netgear tech support and we managed to get it working. The problem was that I needed to set the extender setting to 128 bit encryption in order to allow me to enter the 26 digits of my router password; the 64 bit encryption setting limited me to entering only a 10 digit password, which was a problem for me.
I am pleased it is all working at this point. My mobile devices switch over to the extender when I am too far from my router, and although they remain on the extender network when I come back into range of the router, I remain connected and able to use my devices. The tech support person said it should switch back automatically to my regular network when I am in range of the router, but that does not happen (as you indicated is the norm). For now I am pleased to be connected again and able to roam around without losing a signal - thank goodness.
Great! Glad to hear you have it working again :smileyhappy: