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Forum Discussion

blasia_baum's avatar
blasia_baum
Aspirant
Oct 18, 2015

EX6100 WiFi Range Extender

It wont work!!! I tried to set up 2.4 GHz and it says product no longer available. I set up 5GHz and it keeps telling me my network security key is incorrect. I used my password and I also used th...
Installation
blasia_baum's avatar
blasia_baum
Aspirant
Oct 31, 2015

It appears that the problem is that it is not working with Windows 10

Why is that, and shouldnt Netgear provide a solution?

nhann's avatar
nhann
NETGEAR Employee Retired
Nov 02, 2015

Hi blasia_baum,

 

The extender isn't dependent on the Operating System that you are using on your computer.

Can you provide us with a screenshot of the error "product no longer available" that you are experiencing?

 

If you set your extender's wifi network to no security, will the Windows 10 computer connect?

Please also update your WiFi adapter drivers.

http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-update-drivers-in-windows-10/a97bbbd1-9973-4d66-9a5b-291300006293