EX6100v2 Signal dropping constantly

1. V1.0.2.24_1.1.134

 

2. just the internet access. My ipad reports I'm still connected to the extender's network.

 

3. yes. I have two access points set up using EX6100s (the first version of the model). They are situated at opposite ends of my home and connect to the router via CAT5 cable. 

 

My home is shaped like the letter "T". The wired router sits at the end of one wing on the ground floor. Each extender is at the end of the remaining wings, one on the second floor, and one in the attic to cover an area which otherwise would be a dead spot. Currently the 2.4GHz on both units is set to 'auto', and the 5.8GHz is set to the lowest frequency on one unit, and the highest available on the other. They have however previously had other settings, but exhibited the same issue. Note that all three units, the router and two extenders are emitting their own 2.4 and 5.8 GHz network, all under unique names. There are also other networks at nearby homes. I have surveyed the spectrum with Stumbler, an OSX app, which seems to indicate no two networks occupy the same channel, but obviously devices can frequency hop.

 

4. Typically green, although it does display red lights on occasion.

 

5. I have reset the extenders many times. 

 

Additionally, when I set up the two units, the last time, only one was powered while I was configuring it. I then powered off the first, and configured the second in the same way. The two units their networks named differently.

 

Typically the signal drop occurs while surfing with my ipad. This unit runs IOS12.x. I have rebooted the ipad, and reset it, done network resets, and forgotten the networks & re-initialized them many times. I have not noticed the internet dropping with other hardware, but rarely connect to the extender networks with anything but an ios device.