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Forum Discussion
Thespice
Sep 10, 2019Aspirant
Ex6100v2
I have the Ex6100v2 and it works when it wants to work, I can connect and have a solid internet connection for about 30-40 minutes then the signal drops, I can still connect to the extended WiFi but I can’t open or load anything. If I restart my router then it works for about another 30-40 minutes, but that’s not a viable option. Anyone know any fix to this. Yes I have current software for it, no red light happens when I disconnect it stays on green and shows me that it’s connected.
9 Replies
- plemansGuru - Experienced User
What router are you connecting back to?
It sounds like you're loosing your connection back to the router from the way you state you can still be connected to the extender but not open/load anything. that means it could be anything from a bad router connection, wireless interference, housing interference (aka house structure).
How big is your house?
Distance extender is from router?
Housing material? (plaster lathe, foil backed insulation, hvac, adobe, all do great jobs of blocking insulation)
What have you done to try to troubleshoot the issue? aka moving the extender, changing wifi channels
- ThespiceAspirant
I'm honestly not sure what router im connecting to, its something i've never seen before its like a router/dvr box in one. My house isnot very big i highly doubt that could be in the issue even from the furthest point from the router i can still get connection on the main channels. I'd say the extender maybe roughly 30 feet away if im guessing could be more could be less, but when im connected my signal strenght is above 70% on both channels. I'd be hard pressed if i was getting blocked signal, the walls are very thin and have no to little insulation in them, it has to go through one wall then it would go outside to my wall, my house it shaped like an L, my room would be at the top of the L and the router sits at the bottom right of the L.
- plemansGuru - Experienced User
The router question is kind of key. If you can find a brand and model number on the sticker (usually on the back) it'll help us out.
- ThespiceAspirant
I have not switched the wifi channels, not exactly sure how all that works and ive moved the router a little bit closer not really much closer, but a little and no change. I doubt however that is the issue cause i also moved the ext and it still had no change.