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Forum Discussion
nigh3500
Sep 08, 2018Aspirant
EX6110 registration
The model above is actually EX6110/AC1200 WiFi range extender but that does not appear in the drop-down list.
Firstly, I can't register the device in order to use the 90 day support. I've registere...
StephenB
Sep 08, 2018Guru - Experienced User
nigh3500 wrote:
After filling in all of the fields required I click on 'register' & get a message saying that 'Email pre-exists in the system, use different email.' (I only have 1 e-mail address).
This sounds like someone else registered the extender. Was it purchased used (or open box)?
If it was just purchased, perhaps exchange it.
nigh3500 wrote:
WPS does not work
Did you try doing a factory reset, and boot it up without pressing WPS? Then look for the extender network, and perhaps try setting up the extender using the web interface.
nigh3500
Sep 08, 2018Aspirant
I don't think it has been registered, why would that have been done using my e-mail address? It came sealed in it's box from a major UK company (Argos).
I tried the reset using the recessed button on the side, no difference.