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Forum Discussion
EX6110 registration
The model above is actually EX6110/AC1200 WiFi range extender but that does not appear in the drop-down list.
Firstly, I can't register the device in order to use the 90 day support. I've registere...
nigh3500 wrote:
After filling in all of the fields required I click on 'register' & get a message saying that 'Email pre-exists in the system, use different email.' (I only have 1 e-mail address).
This sounds like someone else registered the extender. Was it purchased used (or open box)?
If it was just purchased, perhaps exchange it.
nigh3500 wrote:
WPS does not work
Did you try doing a factory reset, and boot it up without pressing WPS? Then look for the extender network, and perhaps try setting up the extender using the web interface.
StephenB wrote:
nigh3500 wrote:
After filling in all of the fields required I click on 'register' & get a message saying that 'Email pre-exists in the system, use different email.' (I only have 1 e-mail address).
This sounds like someone else registered the extender.
StephenB, Blame Netgear (again) for some **** design - untested, just "looks good" on large displays. A standard captive portal pop-up on Windows Edge (fixed size!) does perfectly hide the "Alrewady have an accout? [Sign in]":
I don't know on how UI designers work that careless - appears they have sometimes no idea what happens under some conditions. Again johngm - on such consumer stuff, here it goes the market trust in Netgear as a vendor.
A discussion with Netgear support determined that my wifi extender was faulty. I now have a replacement & support ran through the installation with me to make sure it went OK this time, it now works perfectly. I have to say that Netgear support were very proactive & helpful in sorting this out.