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Forum Discussion
ex6120-Does not connect to laptop the ethernet port and will not download firmware update
I have an EX6120 range extender that when connected by ethernet cable to my laptop, doesnt work properly. It worked fine after setup and then shut laptop down, doesnt work properly at all. Takes fo...
Is new. Yes
If this one failed in a different way from the first one, then you could try a second exchange.
You could also try my.netgear.com (taking advantage of your 90 day support).
I am wondering if you have ad-blocker software installed on the PC, as that might be getting in the way.