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Forum Discussion
Ex6150 Ac1200 access point disconnecting
Hi here I have purchased the ex6150 WiFi extender as I have a virgin media superhub but the location isn't great for signal, at first I was using this as a WiFi extender, however this would drop out o...
Hey jvasanth1984 thanks a lot for the fast reply,
Just for some more info, the AP is plugged into the living room and it is roughly 5 feet from all the devices that need to connect to it and there is nothing in the way
What sort of interference devices would cause an issue if they were nearby the AP?
The 2.4 and the 5 Ghz bands disconnect at the same time for roughly 10 seconds every 30-60 minutes,
Finally how do i select the initial firmware? would that be restore to factory settings under the 'other' section on MyWifiExt?
Thanks
Hi Hamster244,
Devices like cordless phones, baby monitor, microwave owen, bluethooth speakers and similar device which emit wireless signals might interfere with wireless signal making it to drop or go weak. You need to download the initial firmware from support website netgear.com/support by entering the model and going to downloads. Once you downloaded initial firmware, extract it and upload it to extender by going to firmware upgrade->browse and choose the extracted file.
Hi there, just followed your instructions rebooted to factory, changed firmware and set it up again, and once again after around 30 min i disconnected, so i tried updating the firmware again to the newest since setting it up anew again and same story unfortunately,
Is there anything else I can try?
Hi Hamster244,
Did you tried reset by holding paper clip in reset hole and reconfigured it? if yes, try ON/OFF reset which is like rebooting extender during reset process. You have to hold reset button and keep turning OFF and turning ON the extender for ever 10 seconds Once its done, reconfigure it and see if issue persist. If yes, call Netgear support.