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Forum Discussion

roemc1701's avatar
roemc1701
Follower
Jul 20, 2018

EX6150/AC1200 WiFi range extender

I have a Virgin Media super Hub 2 which has both 2G and 5G bands.   In the past my extender has worked with both bands, connecting to each seperately  and then broadcasting each seperately 2G_2GE...
Troubleshooting
DexterJB's avatar
DexterJB
NETGEAR Moderator
Jul 22, 2018

Hi roemc1701,

 

Welcome to the community!

 

1. Please indicate the firmware version of the extender.

2. Are you able to complete the setup procedure when keeping the options as they are?

3. Are you able to modify the wireless settings for the 5GHz on the extender UI after the fact?

 

Regards,

 

Dexter

Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Jul 25, 2018

Hi roemc1701,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team