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ldm1417's avatar
ldm1417
Aspirant
Sep 11, 2018

[EX6150v2] cannot get connected to 5GHz band of router

Hi, The extender cannot get connected to my router with 5GHz band. Other devices do canget be connected to the router on this band. How to solve? Here is my current configuration: router to...
Troubleshooting
ldm1417's avatar
ldm1417
Aspirant
Sep 14, 2018

No, there is no error... The Extender Web Setup just says "cannot get connected to 5GHz router band". It cannot find the 5GHz SSID (other devices can find/see this SSID). Even I define this SSID manually, the Extender cannot get connected to it (other devices get connected to this SSID without any problem).

 

 

StephenB's avatar
StephenB
Guru - Experienced User
Sep 15, 2018

What security mode is the router using for the 5G network?  Also, what channel(s) is it using?

 

ldm1417 wrote:

(other devices get connected to this SSID without any problem).

 Are these other devices in the same location as the extender?