NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
EX6150v2 Can't re-connect.
My Netgear AC1200 Range Extender stopped working yesterday. I've tried to re-connect but have been unable to do so. Message is: Windows was unable to connect to Home------2GExt
Did you try restarting the extender and the laptop?
Yes. I've restarted my router, my Netgear extender, and my laptop. Nothing seems to help. I can connect to my home WiFi, but I have poor access where my laptop is connected. That's why I purchased Netgear Extender. It was working fine until yesterday. I was using my laptop, when suddenly, a message said, "No Internet Access". I've been trying everything to get my extender to work. I'm not real tech saavy, (I'm 75), But I do my best.
Are the router and client LEDs on the externder both green?
If you aren't sure where they are, check page 6 here: http://www.downloads.netgear.com/files/GDC/EX6150v2/EX6150v2_UM_EN.pdf
I've shut it down, hit the factory reset button, and started all over using the instructions in the net gear quick start book. The installation assistant would not let me finish. A circle in the center of the page kept swirling and swirling for a very long time after I entered the WEP and clicked next. After about ten minutes, I closed the browser.
Only two lights are green: Power LED and WPS LED.
