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Forum Discussion
nickambrose
Aug 16, 2015Tutor
EX6200 drops 2.4GHZ connection every day or so
For some reason my EX6200 drops the 2.4GHZ connection every day or so. The 5GHZ is fine and both my 2.4 and 5GHZ connections on the router are fine. Rebooting fixes the issue for another day or s...
gmhyman
Dec 09, 2015Guide
So far, going back to the V1.0.1.60_1.1.98 firmware seems to have stabalized the situation. Much thanks.
Hopefully the dev staff knows what's going on and will have a better version than 104 sometime soon.
IXY
Dec 14, 2015Tutor
Hi I have had the same problem. RMA'd one already and the new one is just as bad. It did update to .104 but i am going back fo .98.
I will see if that help.
I have a static IP address. But i have quesiton for the DNS. What is best practice for the DNS IP address? In my home network, i have a Comcast modem, then a R7000, then the ex62000. Shoud the IP be some public IP address, the comcast DNS one, the IP address of the comcast modem, or the IP address of the R7000? It is currently the R7000 and works but thought i would ask.
Thanks.
- gmhymanDec 14, 2015Guide
.98 is not perfect, but it lasts 3-5 days at least, vs about 1 for .104. in my situation.
- IXYDec 15, 2015Tutor
That is still not acceptable IMO.
Given mine and others poor experience with support. Like denying support emails when it is still under warrenty and making it difficult to honor their promises.
I am looking at other vendor solutions. 80% of the speed that is up all the time is better than what i have now. Anyone heard if this issue is resolved in the EX7000?
Same question as before what is the best practice for setting a static DNS IP address?
- gmhymanDec 15, 2015Guide
Agreed that this is still not right.
On the static IP, any address on your home network works. The default LAN (i.e. inside) network on Netgear routers is 192.168.1.xxx so any IP address from 192.168.1.2 to 192.168.1.254 will work (.1 is assigned to your main router). I happen to use 192.168.1.125 which is above the range normally assigned automatically via DHCP since my home network as only ~15 devices, thus I don't have to worry about conflicts. Do NOT assign an address outside your internal network - that will cut you off from accessing the management screens.
- gmhymanDec 15, 2015Guide
Misread your question. I set the DNS to the main router - 192.168.1.1 in my network, and it works fine.
- IXYDec 15, 2015Tutor
got it. that is how it is set now. I 'hear' there is better performance by assigning a faster DNS address and not forcing the router / extender to provide DNS services. I guess that works for PCs where we can set it but for phones and tablets that may more work than it is worth...
thanks for your answerHave you found a promising extender you would consider? - gmhymanDec 15, 2015Guide
Google published a free Public DNS server: see: https://developers.google.com/speed/public-dns/?hl=en
However, your extender rarely uses DNS, really only to resolve netgear.com when you look for firmware updates or something similar, so there's nothing really to be gained. Your PCs/Macs use DNS all the time to resolve all kinds of internet stuff, and using these might help, depending on how the performance of the DNS resolution provided by your ISP works out. I've used these, and can't see a real difference between the Google ones and what Comcast provides me.
As far as better extenders - the EX6200 is about the 4th different model I've tried. Before the disastrous .104 firmware, it was decent. All extenders, at least in my house, loose connections for whatever reason. In fact, the only reason I'm using one is that it's inconvenient to get an ethernet cable into my living room - I already have cables running to bedrooms at the other end of the house and access points there that are rock solid.