NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
nickambrose
Aug 16, 2015Tutor
EX6200 drops 2.4GHZ connection every day or so
For some reason my EX6200 drops the 2.4GHZ connection every day or so. The 5GHZ is fine and both my 2.4 and 5GHZ connections on the router are fine. Rebooting fixes the issue for another day or s...
IXY
Jan 14, 2016Tutor
Ok, so mine stays up for a couple weeks at a time.
.98 release. 5Ghz to the router, and 2.4 out to other devices as the extended network.
I would love some suggestion on how to test bandwith / throughput besides jsut running a speed test on my laptop.
Also, i have been so disenchanted wiht Netgear's handling of this, i am not wanting to be customer anymore. I am from the tech industry and stuff happens and bugs get out. However an upstanding company would admit it, and then work to resolve the situation. However Netgear plays dumb, deflects the issue, and hides behind its poor support as a shield. I do recommend you share this info with publications that review products so the market is aware of not only this device's defects but company poor policy with supporting its customers.
I also look for advice for a vendors product that offers similar dual and high speeds. A new crop of devices are just releasing to the market. And given the dishonest treatment of Netgear I can not give them more money for thier newest device that may have the same issue.