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Forum Discussion
EX6200 drops 2.4GHZ connection every day or so
For some reason my EX6200 drops the 2.4GHZ connection every day or so. The 5GHZ is fine and both my 2.4 and 5GHZ connections on the router are fine. Rebooting fixes the issue for another day or s...
Hi nickambrose,
Which router are you connected to with the EX6200? Please try changing the WiFi channel and updating your router.
http://kb.netgear.com/app/answers/detail/a_id/23783/~/improving-2.4ghz-wireless-performance-by-changing-channel
Let us know how it works for you.
Regards,
NhanN
I will try it. I really dont think that I should have to pay for a tool after spending $120 on hardware! You should at least provide a tool for me to use!
Thankfully I found a free one and will try channel #1 as it only had 2 users
Hi nickambrose,
Please note that you are also able to view WiFi networks through the NETGEAR genie desktop app.
The software linked previously gives much more detail on the connections than the genie screen below.
Regards,
NhanN
