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Forum Discussion
EX6200 drops 2.4GHZ connection every day or so
For some reason my EX6200 drops the 2.4GHZ connection every day or so. The 5GHZ is fine and both my 2.4 and 5GHZ connections on the router are fine. Rebooting fixes the issue for another day or s...
Thanks Andy. Base station is an Actiontec R3000. This is the wifi fibre router provided by my ISP (the Actiontec website does not show the R3000... I assume it's a customized model they made in conjunction with the ISP).
A techinician from the ISP is coming to the house this morning to try confirm whether the problem is with the router.
Hello all. My ISP tech just left. At first he couldn't explain it either, but he made a few calls to more senior techs and came up with this answer: the bulk of consumer grade extenders, Netgear included, will not be able to simultaneously and consistently extend the 2.4 G and 5 G networks. It's one or the other.
The ISP can provide an extender that will do this (it's about the same cost as the EX7000) but their extender has to be hardwired to the base station.
That's what he said, for what it's worth.
I would not be attempting to extend both 2.4GHz and 5GHz, I would use one band to connect back to the base station and the other band for remote clients.
If the ISP is hard wired back to the base station, then it’s operating as an access point not an extender, the EX7000 can certainly operate in that mode (that’s how I have it set up) and I believe the EX6200 can also.
But isnt this a supported mode of the extender ?
I originally set it up with 5GHZ to the router and 2.4GHZ extended out (as I have older devices) but perf was not looking good so I switched to extending both
When the 2.4GHZ is dropped, I went into the router status page and I believe the router still thought it was up!
It is a supported mode, it’s the basic mode of operation of the extender, but it’s a bit of a performance hit.
My preference would be to use one of the Fastlane options where the connection to the base station is only made over the 5GHz band, and distant client connections to the extender use the 2.4GHz band.
I realise that's not really an answer to your issue, but it might be worth investigating to see if it works reliably.
