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Forum Discussion
EX6200 drops 2.4GHZ connection every day or so
For some reason my EX6200 drops the 2.4GHZ connection every day or so. The 5GHZ is fine and both my 2.4 and 5GHZ connections on the router are fine. Rebooting fixes the issue for another day or s...
Did we get a reply from NETGEAR on this issue.???
I have updated to latest firmware, and still the 2.4Ghz drops every few days.
It is bloody annoying
I am going to take it back and get my money back. I hate it when they burry their heads and hope it goes away, READ you forums, ths is not a isolated issue NETGEAR...
Yeah it sucks that they wont even acknowledge but I guess thats the way of it.
I found that going to Fastlane with 5GHZ extender -> Router and 2GZ device -> Extender seems to have it stable for now.
I still get periods of time when internet stops working for 10-30 seconds but its now impossible to say if its the extender, the Wifi Router, the cable modem or the Monopoly (Comcast)
My EX7000 is running in access point mode (a wired connection from my router to the EX7000). And when initially set up, both 5.0GHZ and 2.4GHZ are working fine.
After a few days the problem first occurred that the 2.4GHZ connection didn't connect any more. The 5GHZ connection worked fine.
Since then a reset of only the EX7000 solves the 2.4GHZ problem, but this isn't a workable situation. Since the connection drops every day!
My EX7000 is configured to get an IP address from the router. The router's wifi is disabled and there are no other broadcasting devices on the wifi channel.
So, I'm not happy about the product either. Not exactly the same device, but exactly the same problem as described in the topic...
I also use an EX7000 is AP mode and have never experience any drops. I’m running with firmware version 1.0.0.32, what are you using?
There aren’t many settings that can be changed that might influence how the extender WiFi operates, other than maybe the ‘WiFi Coverage’ option in the ‘Do More’ area. Have you tried changing that option to adjust the WiFi power level?
It’s possible that you have a hardware issue, and in that case you would need to contact Technical Support who will ask that you run through a series of checks, and if they agree may then offer an RMA replacement.
