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Forum Discussion
EX6200 drops 2.4GHZ connection every day or so
For some reason my EX6200 drops the 2.4GHZ connection every day or so. The 5GHZ is fine and both my 2.4 and 5GHZ connections on the router are fine. Rebooting fixes the issue for another day or s...
Did we get a reply from NETGEAR on this issue.???
I have updated to latest firmware, and still the 2.4Ghz drops every few days.
It is bloody annoying
I am going to take it back and get my money back. I hate it when they burry their heads and hope it goes away, READ you forums, ths is not a isolated issue NETGEAR...
Yeah it sucks that they wont even acknowledge but I guess thats the way of it.
I found that going to Fastlane with 5GHZ extender -> Router and 2GZ device -> Extender seems to have it stable for now.
I still get periods of time when internet stops working for 10-30 seconds but its now impossible to say if its the extender, the Wifi Router, the cable modem or the Monopoly (Comcast)
My EX7000 is running in access point mode (a wired connection from my router to the EX7000). And when initially set up, both 5.0GHZ and 2.4GHZ are working fine.
After a few days the problem first occurred that the 2.4GHZ connection didn't connect any more. The 5GHZ connection worked fine.
Since then a reset of only the EX7000 solves the 2.4GHZ problem, but this isn't a workable situation. Since the connection drops every day!
My EX7000 is configured to get an IP address from the router. The router's wifi is disabled and there are no other broadcasting devices on the wifi channel.
So, I'm not happy about the product either. Not exactly the same device, but exactly the same problem as described in the topic...
I also use an EX7000 is AP mode and have never experience any drops. I’m running with firmware version 1.0.0.32, what are you using?
There aren’t many settings that can be changed that might influence how the extender WiFi operates, other than maybe the ‘WiFi Coverage’ option in the ‘Do More’ area. Have you tried changing that option to adjust the WiFi power level?
It’s possible that you have a hardware issue, and in that case you would need to contact Technical Support who will ask that you run through a series of checks, and if they agree may then offer an RMA replacement.
I have an EX6200 that I've recently purchased from Amazon (as new) and put into service in AP mode as of 9/20 and was working great and then I began using a cheap passive gigabit POE unit from Amazon 9/25 and used an old U-Verse battery backup unit as the power supply. 10 days later (yesterday) I found devices on the 2.4Ghz band dropping until finally nothing would connect. I had manually set the channel to avoid my neighbors and set it back to auto. After the setting save, even 5Ghz devices wouldn't connect until I powercycled the EX6200 and then all started working again.
I did notice when I first was first configuring the EX and had it sitting on the table next to me, it was clearly making a resonance noise when significate data was being transmitted. Then a couple days ago, I noticed the noise was a bit louder. It even got my dog's attention even though the EX was on top of the kitchen cabinets. Just an intermittent, almost squeeking, digital type noise. It was very apparent in a quiet room. I've concidered this is relavant to voltage drop with the POE unit, but will wait until another occurance before making a change to the power supply configuration.
BTW, these U-Verse battery backup units are excellent for things like cable modems, routers, switches, etc... They're outputting 12v@2.5A with center-pin positive. I've even seen them show up at the local thrift-shops for reasonable prices.
