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Forum Discussion
nickambrose
Aug 16, 2015Tutor
EX6200 "Serial number" tab is blank
No serial number is there! I am assuming it's supposed to have something. Could not register the product as no serial number!
nhann
Aug 18, 2015NETGEAR Employee Retired
Hi nickambrose,
Did you purchase a refurbished unit?
If so, you can still register your product: http://kb.netgear.com/app/answers/detail/a_id/1160/~/netgear-product-registration-faq
Please be aware that the refurbished unit has only 30 day email support and no hardware support.
If you did purchase a new unit, please contact the seller.
Regards,
NhanN
- nickambroseAug 18, 2015Tutor
Not that I am aware of. I purchased this brand new from Amazon! I pull out the plastic tab that has the MAC addresses etc. on it and Serial# is blank!
Couldnt find any other way to get it
- nhannAug 18, 2015NETGEAR Employee Retired
Please also check at the bottom of the package box, there should be a NETGEAR barcode label that has the Serial Number above the MAC address.
If you do not have this and wish to have the hardware warranty, please check with Amazon for a return/replacement order.Regards,
NhanN
- nickambroseAug 18, 2015Tutor
I will check it later, thanks. I thought I checked there but I may have missed it