NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

SAG1's avatar
SAG1
Tutor
Mar 03, 2022

EX6400 setup password error?

I have two networks (Main and Guest). I've used my extender for quite a while, extending the Guest network but decided to reset the extender and have it extend the Main network.

After a reset the extender scanned and found my Main network, I put in the password but it says..."The password can only be fit the value between 8-63 ASCII characters or 64 bit hexdigits"    WHAT??? 

I'm only using 26 characters. If I start over and pick the Guest network (it has a longer password) it completes without problem.

Any ideas what is going on?.

SG

 

 

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Mar 03, 2022

    are you using any special characters or spaces? 

    Avoid them if you do. 

    • SAG1's avatar
      SAG1
      Tutor
      Mar 03, 2022

      Well that sucks. Yes I've included symbols.

      I have over 30 wifi devices that are programed to my Main network. 
      I'm not about to change the Main network's password just so NetGear Extender will like it.
      Too bad.
      Thanks for the help.
    • SAG1's avatar
      SAG1
      Tutor
      Mar 11, 2022

      Well that sucks. Yes I've included symbols.

      I have over 30 wifi devices that are programed to my Main network. 
      I'm not about to change the Main network's password just so NetGear Extender will like it.
      Too bad.
      Thanks for the help.