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Forum Discussion
CTC005
Sep 06, 2021Follower
EX6400 won't connect to router (Nighthawk AX3000 RAX35)
I bought an AC1900 Dual Band WiFi Mesh Extender Essentials Edition today to increase the range from our router in the basement. I can get into the nighthawk app when connected to the EX6400 but everything I select my wifi networks from my nighthawk AX3000 it tells me the passwords are incorrect. Internet is fiber through centurylink, but using my own router with PPPOE login through nighthawk. Any ideas?
Edit: I have also tried hardwire from laptop to extender to do the set up that way. Same issue, saying password incorrect. I am using the same password that all of my devices currently connect to internet with.
1 Reply
- olympos1625NETGEAR Employee Retired
Hi CTC005,
Welcome to NETGEAR Community!
Thank you for reaching out. Did you try setting up the extender in the same room where the router is? Have you tried using the WPS method for the setup?
https://kb.netgear.com/22035/How-do-I-set-up-my-NETGEAR-WiFi-range-extender-using-WPS
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team