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Forum Discussion

Stewart3849's avatar
Stewart3849
Follower
Oct 10, 2026

EX6410v2 no internet

I have connected my EX6410v2 extender to my new Sky hub. I performed factory reset and connected to The Sky hub using WPS. I position the extender where its needed and it connects fine with all 4 lig...
not listed
FrumpyGrandpa's avatar
FrumpyGrandpa
Apprentice
Oct 10, 2026

Start by looking at the management of the Sky hub.  How does it describe

  • The EX6410v2 device?
  • The device that is connected to the EX6410v2?
StephenB's avatar
StephenB
Guru - Experienced User
Oct 10, 2026
Stewart3849 wrote:

I have connected my EX6410v2 extender to my new Sky hub. I performed factory reset and connected to The Sky hub using WPS. I position the extender where its needed and it connects fine with all 4 lights showing green. However when I try to connect to it I get a message ' Connected with no internet'.

Is the router using MAC address controls?