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Forum Discussion
EX7000 - NEED TO REBOOT EVERY DAY
I have the "NETGEAR Nighthawk AC1900 Desktop WiFi Range Extender (EX7000-100NAS)" implemented in my house wireless network. This device works fantastic but it lost connection every single day. I work...
- Hardware Version: EX7000
- Firmware Version: V1.0.1.78_1.0.140
Yes, looks like my version is this - although I certain when I first got this I did the upgrade then had to do a factory reset and downloaded an earlier firmware version (I've found the downloaded zip in my downloads folder still: EX7000-V1.0.0.66_1.0.126.zip).
So you believe this earlier version is more stable? If so, I'll try rolling it back again.
Thanks
tonyblakie wrote:
- Hardware Version: EX7000
- Firmware Version: V1.0.1.78_1.0.140
EX7000-V1.0.0.66_1.0.126.zip).
So you believe this earlier version is more stable? If so, I'll try rolling it back again.
Yes, and that's not just me ...
I'm having the same problem with poor download speeds from the ex7000 when set up as an access point. It's connected via ethernet to my nighthawk R7000 router. Speed test this am was 80, then i unplugged it. Was getting 240 after that. This happens every few days. Is there a setting that would fix this issue?
- I did as the previous poster advised and rolled back to the previous 1.0.0.66, to a factory reset, and reconfigure it from scratch.
It now seems stable again.
It's quite appealing customer experience really have to do this.
Joe Public with little or no computer experience would never be able to use one of these.
The other reason I did this was because the response I received from support was like a page long of config and settings to try on my main router (not even the problem hardware!!) and even change the channels it used on both frequencies.
My other big concern is the force an update hinting it contains a security update and it makes it worse.
Very poor netgear.
Thought my previous experience with an Asus extender was bad... This isn't any better at the moment I'm afraid.
Please provide the 1. 0.0.66 firmware update with the security fix."It's quite appealing customer experience really have to do this."
So you did enjoy the experience?
tonyblakie wrote:
I did as the previous poster advised and rolled back to the previous 1.0.0.66, to a factory reset, and reconfigure it from scratch.
It now seems stable again.
It's quite appealing customer experience really have to do this.
Joe Public with little or no computer experience would never be able to use one of these.
The other reason I did this was because the response I received from support was like a page long of config and settings to try on my main router (not even the problem hardware!!) and even change the channels it used on both frequencies.
My other big concern is the force an update hinting it contains a security update and it makes it worse.
Very poor netgear.
Thought my previous experience with an Asus extender was bad... This isn't any better at the moment I'm afraid.
Please provide the 1. 0.0.66 firmware update with the security fix.
roll back to the previous 1.0.0.66, to a factory reset, and reconfigure it from scratch.
agonter wrote:
I'm having the same problem with poor download speeds from the ex7000 when set up as an access point. It's connected via ethernet to my nighthawk R7000 router. Speed test this am was 80, then i unplugged it. Was getting 240 after that. This happens every few days. Is there a setting that would fix this issue?
Wish I had saw this thread before I posted mine... I noticed the same issues after I recently moved my EX7000 upstairs into my room where our old ISP's router/modem was... Our new ISP installed our new Gateway modem/router downstairs in the center of the house... which was great for everyone, but me... lol.
But when I brought the Ex7000 up and reset everything to work with the new ISP's modem/router (Verizon's GG1100 or whatever)... I did the update, figured what the heck... first day or two I noticed it kept rebooting randomly, thought it was the ISP/Modem but nope... came on here and saw the posts, downgraded back to EX7000-V1.0.0.66_1.0.126 and haven't had any issues since.
I only use the EX7000 basically as a router, it grabs the WiFi signal around 80%... which is rather sorry since the the new ISP's Modem/Router is literally right down a small hallway and at the bottom of the stairs. I haven't had time to run a hardline from the new modem to my PC... so I've been using the Ex7000 hardlined in, also to 2-3 other PC's which were hardlined into this room 20 years ago, saved us a lot of time and trouble... fortunately it's been a few days without any reboots or random disconnects.
With the newer firmware even hardlined into the EX7000 it kept lagging up, I'd look over and see the Ex7000 just blinking like it was rebooting, rolled back the firmware easily, and haven't had those issues since... which is great because now I'm hardlined in with the 5Ghz Unlocked for Ethernet so this is like the first time this PC has ever been getting maximum speeds... as I was hardlined into the old ISP's router and it either had 5Ghz locked or I just never set it up properly... but Verizon's Modem offers 5Ghz WiFi or Ethernet... it's been awesome.
