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Forum Discussion
ElCubano00
Apr 22, 2020Aspirant
EX7000 disconnects after firmware upgrade
Recently upgraded to firmware V1.0.1.84_1.0.148 from V1.0.0.68_1.0.128. Once back up, have been experiencing multiple disconnects from different devices, (iOS devices, FireStick). Last firmware att...
ElCubano00
Apr 22, 2020Aspirant
Yes, a factory reset was done after the upgrade and a new configuration was done on the device. The disconnects persisted which is why I reverted back to an older firmware version as the connections were more stable. My opinion is that if a reset is required after a firmware upgrade, this step needs to be added to the instructions, or the firmware needs to be better written to avoid having to factory reset after a firmware upgrade.
plemans
Apr 22, 2020Guru - Experienced User
Most devices don't require a factory reset after reboot which is why it isn't a requirement.
but its a good first step when a device does have issues after a firmware upgrade.
And this is a troubleshooting forum. So its always good to start with first steps.