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Forum Discussion
minsou
Oct 22, 2018Tutor
Ex7000 dont update to firmware 1.0.1.78
The ex7000 is completely broke since the last firmware update. It always lost the wifi connection (every day), and when the wifi connetion is ok, other hardware connected to the ethernet port can not...
schumaku
Nov 11, 2018Guru - Experienced User
minsou wrote:
The ex7000 is completely broke since the last firmware update. It always lost the wifi connection (every day), and when the wifi connetion is ok, other hardware connected to the ethernet port can not connect to internet.
Several other threads explaining the very same. Unfortunatley there is still no follow up done by Netgear ChristineT Christian_R - it really appears like nobody cares.
minsou wrote:
I sent it back to Amazon (garantee)
Not a hardware problem. Fix for now is installing the older firmware.
- minsouNov 13, 2018Tutor
Effectively, nobody from Netgear cares : no answer from netgear on the forum. The most hilarious thing is the netgear support that replies and explains on the amazon customers review section to post a thread on the netgear communty forum to be help. They are affraid of the 1 star. They hired people for commercial purpose on Amazon, but no technical people to help customers.