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Forum Discussion
wDahl823
Sep 29, 2018Tutor
EX7000 Firmware Update Failure
Received email from Netgear about a new FIRMWARE update. Logged onto Netgear website. Clicked on message "New update is available. Click here to start." Clicked on "here" and received this message...
- Sep 29, 2018
Check out my reply to this thread. I was having the same issue and downloaded the update manually.
Cris_M
Oct 04, 2018Guide
So...I was able to get the new firmware upgrade working to a pretty stable state. What I had to do is perform a full factory reset on my main modem router (Netgear C6300) and also perform a factory reset on the EX7000 by pressing and holding the reset button for 30 seconds on the EX7000. Not 100% sure a reset to my main modem router was necessary, but, I did it anyways. It made it much easier to perform the modem router reset by backing up my modem router configuration prior to the factory resetand uploading the configuration file once the reset was completed. Unfortunately, you have to go through the entire setup process all over again with on the EX7000, but, after doing this, have had more stability in the mesh network...Hope this helps...
Uccio
Oct 04, 2018Guide
Thank you for your message. I prefer to wait e new versione of the firmware. I hope that Netgear will assure a new, stable version.
Thank you again,
Fabio