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Forum Discussion
DrCharlesForbin
Apr 17, 2017Apprentice
EX7000 no internet connection
Ok - I'm stumped on this one and I'm not paying $50 for a support call if I cana get a new one for $100. Recently, my EX7000 (in Access Point mode) has been reporting that it has no internet connect...
DrCharlesForbin
Apr 28, 2017Apprentice
I wouldn't expect it if you're not paying. I meant to check at home last night if the problem had disappeard on the 7000 and I clearly forgot. Sorry. My back end is a SonicWall TZ105 passing through a CISCO smart switch. I found the problem was the actual RJ-45 jack itself on the TiVo. Let's see ... I rebooted the entire stack again from the modem up and cleared all the caches - including the switch cache. I wiped and reconfigured the 7000 from scratch. Are you in AP or repeater mode? Try clearing the ARP, DNS, and DHCP cache on the router. I'll see if I can remember exactly what I did - or even if I did fix it. An access point not getting an IP is not a big deal - but if it's not passing DHCP or DNS traffic to your clients - it is a problem. I will check tonight.
Wiltshs
Apr 28, 2017Guide
DrCharlesForbin - I am configured in Access Point mode. I am also going to remove the Netgear Powerline network between the R8000 and EX7000 to ensure no issue exists.
Again will report back.