NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
EX7000 no internet connection
Ok - I'm stumped on this one and I'm not paying $50 for a support call if I cana get a new one for $100. Recently, my EX7000 (in Access Point mode) has been reporting that it has no internet connect...
Unfortunately, the netgear engineer did not manage to contact me at the stated agreed time. I will have to chase them and probably schedule another call support next week.
Honestly, after seeing so many different replies on this forum, I strongly believe it is some bug on netgear end. My main router is a Asus RT-AC87U. I have been using it for more than a year and it has not given me any major issue. In fact, this netgear problem is not major problem either just that it is simply too annoying to see the error, sometimes wondering is it a genuine error.
Netgear, if you open a forum for your supporters to discuss, we hope you also take serious ownership of the reported problems and help your customers. I am sure your support must have been trained to serve your customers well to resolve the reported issues.
Honestly, after seeing so many different replies on this forum, I strongly believe it is some bug on netgear end. My main router is a Asus RT-AC87U. I have been using it for more than a year and it has not given me any major issue. In fact, this netgear problem is not major problem either just that it is simply too annoying to see the error, sometimes wondering is it a genuine error.
Netgear, if you open a forum for your supporters to discuss, we hope you also take serious ownership of the reported problems and help your customers. I am sure your support must have been trained to serve your customers well to resolve the reported issues.