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DrCharlesForbin's avatar
DrCharlesForbin
Apprentice
Apr 17, 2017

EX7000 no internet connection

Ok - I'm stumped on this one and I'm not paying $50 for a support call if I cana get a new one for $100.  Recently, my EX7000 (in Access Point mode) has been reporting that it has no internet connect...
Troubleshooting
DrCharlesForbin's avatar
DrCharlesForbin
Apprentice
May 04, 2017
i just thought I'd check back in. I could have saved you some trouble - if you could get out to the internet to get the firmware from the 7000 itself, you're connected to the internet :-) You may have done the right thing and actually downloaded it to your PC first before updating 😀 It can't communicate without an IP address, or at least some kind of network port. I have to get the MAC address from the 7000 itself and see if it's in the router table. But - the error didn't disappear when I gave it a static IP address and DNS so I don't know if it matters. Let's hope L2 can give us an answer and thanks for the research. You know, I'm thinking about it - I think I had a similar problem with my old airport router.
  • Frantisek's avatar
    Frantisek
    Aspirant
    May 07, 2017
    Hello, 
    I have unfortunately no solution ...
But the same problem, at once!
And I'm from Germany.:smileyfrustrated:
    • Firmware Version V1.0.0.50_1.0.102
    Regards
    Frantisek






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