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Forum Discussion
DrCharlesForbin
Apr 17, 2017Apprentice
EX7000 no internet connection
Ok - I'm stumped on this one and I'm not paying $50 for a support call if I cana get a new one for $100. Recently, my EX7000 (in Access Point mode) has been reporting that it has no internet connect...
NGGJ
May 07, 2017Aspirant
I would have thought the OS is not important. My computers are Windows 10, but I can access the R8000 and EX7000 using the browsers on my Apple iDevices (iOS9 and 10) and can make all changes using any web browser.
I too have had these NetGear items for several months without problems. I really suspect this is something to do with the firmware OR that we are all victims of some kind of cyber attack!!
I too have had these NetGear items for several months without problems. I really suspect this is something to do with the firmware OR that we are all victims of some kind of cyber attack!!
- FrantisekMay 07, 2017Aspirant
PC with Windows 10 Home new Version
- AJCrowley666May 07, 2017Guide
I think its unlikly the OS is at fault but the Windows Creators update was the only recent change to my system and i only noticed the not connected to the internet error sometime after that. The firmware on the extender has not changed and if its a cyber attack its not a very good one since everythings still working for me i just get an error telling me its not connected. Can you confirm you get the same error on a Mac?
- d0ggMay 07, 2017Apprentice
Yep. I am checking the status using Safari on a Mac.
Says it has no connection to the internet, but it does.
- AJCrowley666May 07, 2017Guide
well that rules out the OS for sure