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Forum Discussion
EX7000 no internet connection
Ok - I'm stumped on this one and I'm not paying $50 for a support call if I cana get a new one for $100. Recently, my EX7000 (in Access Point mode) has been reporting that it has no internet connect...
Same issue Virgin Media in the UK does not support IPv6 and sure this is not the issue anyway. Did have a look on my Netgear R8000 to see if I could bridge IPv4 to IPv6 but you cannot, only the other way around and not going to help you.
I still think it’s a call home feature at firmware level and could be as simple as a security certificate has expired at the Netgear end but would expect to see a HTTPS request go out on the firewall logs and I could not see this but that does not mean Netgear may filter this out for us not to see this?
Answer other posts – I have Kaspersky Total Security 2017 for AV and Windows 10 Creator Edition for desktop and Laptop but also same error message on Android tablet version 6.
yeah i think the whole ip6 thing was a long shot but running out of ideas. i was going to say something about what do you expect when you use an internet providor that does not go all the way :-)
i can also see nothing on my router logs, i cleared them first so i started with a clean slate but so far nothing useful.
i am surprised by the lack of answers from Netgear as this may well be something very simple