NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DrCharlesForbin
Apr 17, 2017Apprentice
EX7000 no internet connection
Ok - I'm stumped on this one and I'm not paying $50 for a support call if I cana get a new one for $100. Recently, my EX7000 (in Access Point mode) has been reporting that it has no internet connect...
AJCrowley666
May 09, 2017Guide
same, i am now looking at the page source code to try and see whats going on, i can see the function call but cant seem to find any more
('body').msgload(); $('body').msgshow("Checking the Internet connection; please wait …"); $.ajax({ type: "POST", url: "ajax/get_internet_status", data "action=getStatus", dataType: "html", success: function(data) { if (data != "1") { $("#title_string").html("<i class='icon-errormark'>"); $("#title_string").append("Your access point has no Internet access. Check to make sure that your router has an Internet connection."); $("#cc_red_cross").addClass('redCross');
Frantisek
May 09, 2017Aspirant
I GOT IT! :smileyhappy:
True, it is related to IPv6.
In my router FRITZBOX 7490 gives it the possibility to join them. And my IT provider supports them as well.:smileyhappy::smileyhappy:
IPv6 support IPv6 support IPv6 connectivity Native IPv4 connection (recommended) First, a native IPv4 connection is established. If a 6RD server has been learned via DHCP, a 6RD tunnel is established. Otherwise, an attempt is made to establish a native IPv6 connection (dual staThanks to all and much success!
Greetings from Germany
Frantisek
- AJCrowley666May 09, 2017Guide
Hi Frantisek
great news i think, can you confirm you no longer have the no internet connection message?
- FrantisekMay 09, 2017AspirantHi AJCrowley666The Netgear Ex 7000 I have about 4 months, as access point, equal from beginning with the newest firmware. Everything went great, and very good signal.
All devices always well connected, without signal or speed drop. (1 PC with Windows 10, 1 PC with W7, Smartphones with Android). And then I did not look so often at Netgear genius. Then I have on my PC Windows 10 updated to the latest version, as I noticed: no internet connection, although Internet was always there! When exactly has this happened and why, I do not know unfortunately
Regards
Frantisek- DarrenMMay 09, 2017Sr. NETGEAR Moderator
There is a known issue with the no internet connect errors on the EX7000 a fix is coming in the next firmware update.
DarrenM