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Forum Discussion
EX7000 no internet connection
Ok - I'm stumped on this one and I'm not paying $50 for a support call if I cana get a new one for $100. Recently, my EX7000 (in Access Point mode) has been reporting that it has no internet connect...
I am appalled by the engineer's response. Are you kidding me Alex? I didn't have this problem with the R7000 and EX7000, but now with the R7800 and EX7000 the same thing is happening that the customers are complaining about. I had the EX7000 setup as ACCESS POINT (NETWORK CABLE FROM LAN PORT ON R7000 TO LAN PORT ON EX7000). THERE WAS NEVER A SILLY MESSAGE SAYING NO INTERNET CONNECTION! FIX THE DAMN MISLEADING PROBLEM THAT MAKES CUSTOMERS THINK THERE IS SOMETHING WRONG AND THEN WASTE TIME TRYING TO FIX IT. FIX WITH FIRMWARE UPDATE! NETGEAR SUPPORT NEEDS TO STOP WITH THESE BULL**bleep** REPLIES AND BE PROFESSIONAL. THANKS!