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Forum Discussion
EX7000 no internet connection
Ok - I'm stumped on this one and I'm not paying $50 for a support call if I cana get a new one for $100. Recently, my EX7000 (in Access Point mode) has been reporting that it has no internet connect...
Honestly it doesn't surprise me that months and months pass before a cosmetic firmware problem gets fixed.
It was far more unsettling when Netgear withdrew several of the most recent R7000 firmware releases for "security" issues. They wouldn't tell anyone exactly what had been compromised. They said we didn't really need to downgrade, but refused to say why or why not. This went on for 9 months or a year as I recall. (There are a couple long threads around this forum somewhere.)
What I find more deplorable is that EX7000 documentation doesn't explain all possible orientations of the hardware, and the pro's and cons of each. FWIW, the pictured version, that marketing probably thinks looks "sexxy", where the router is vertical and the antennas are upward at 45degree angles does not provide the greatest possible even coverage area. Instead the average person will find that horizontal positioning of the device with middle antenna perpendicular to unit and side antennas cocked outward at opposite 45 degrees angles will provide the greatest most even coverage area.
It was far more unsettling when Netgear withdrew several of the most recent R7000 firmware releases for "security" issues. They wouldn't tell anyone exactly what had been compromised. They said we didn't really need to downgrade, but refused to say why or why not. This went on for 9 months or a year as I recall. (There are a couple long threads around this forum somewhere.)
What I find more deplorable is that EX7000 documentation doesn't explain all possible orientations of the hardware, and the pro's and cons of each. FWIW, the pictured version, that marketing probably thinks looks "sexxy", where the router is vertical and the antennas are upward at 45degree angles does not provide the greatest possible even coverage area. Instead the average person will find that horizontal positioning of the device with middle antenna perpendicular to unit and side antennas cocked outward at opposite 45 degrees angles will provide the greatest most even coverage area.