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Forum Discussion

what_man's avatar
what_man
Aspirant
Mar 07, 2018

EX7000 not assign proper IP to Apple iPhone or iPad

Hi all   I am running an Netgear EX7000 wifi extender with a NetComm NF15ACV.TP modem router and am having major difficulties connecting it to my Apple products mainly 2 x iPhone 6s and an iPad Air...
Troubleshooting
jvasanth1984's avatar
jvasanth1984
Virtuoso
Mar 21, 2018

Hi what_man,

                          Do you experience this while connecting to _5GEXT network of extender? For 2.4GHz, you can try 11 which is left still. If issue persist, try resetting and reconfiguring the extender to see if that helps.

what_man's avatar
what_man
Aspirant
Mar 21, 2018

Hi, I have had no luck, I have called my isp and tried trouble shooting their modem and they say that the extender is not transmitting ipv4 to Apple devices and the issue lies with the extender

  • jvasanth1984's avatar
    jvasanth1984
    Virtuoso
    Mar 22, 2018

    Hi what_man,

                             I would recommend you to contact support to see if it could be something with hardware.