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Forum Discussion
EX7000 slowly died and can I get it fixed?
I purchased this NetGear range extender 14 months ago. It worked perfectly for about 9 months and then it would disconnect and the only way to get it started again was to power cycle it and it would...
Well like the wifi extender I had and the quality of netgear service and then no response from this forum I've deemed it all worthless. The extender is in the garbage can and I will never own another piece of netgear in my lifetime and every chance I get to tell folks what a poor product with absolutely no customer service you can count on me to spread the word. There is no service even for those of us that would have sent this in to get repaired at my expense. I'm now the proud owner of a Linksys wifi extender and what a difference in quality and ease of use.
Another interesting comment I have is I went an looked at the amazon reviews of this product and 95% of the negitive comments are from folks that had an extender die in the exact same fashion that this one did. One would think netgear would like to get their hands on one of these defective products just to figure out what went wrong. But it's amazing to see a company that just doesn't care.
Good by Netgear and I'm not looking back for sure.