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Forum Discussion
gliu
Oct 03, 2018Guide
EX7000 Wifi Range Extender Dropping out after upgrade latest Firmware
Hello
Range extender recently upgraded to latest release version EX7000-V1.0.1.78_1.0.140. Now the extender keeps on dropping off usually for around few seconds. The signal received from Linksy...
Aussie-Todd
Oct 09, 2018Initiate
Updated to the latest firmware today to get access to the Mesh capabilities, but now the Extender keeps dropping out and back in after 10 seconds or thereabouts. The drop out is frequent, I.e. several times every hour.
No problems with the rest of the network.
JMW001
Oct 09, 2018Star
Nope .... and my router, even though i've rolled back and done factory resets, is still nowhere near as stable as it used to be before this whole stupid episode happened and netgear are ignoring all contact methods i've tried
- Zalmoxis_12000Oct 11, 2018Tutor
Also, I did not have any issues with my extender ever until I updated to this rubbish update. Is it possible to be done this update in purpose to brick our extenders and to make us buy new ones?
- RealPiOct 12, 2018Guide
No, not really. Would you buy a new product from a company which purposefully sabotaged its own devices? It’s simply a bugged firmware update.
Regardless, the problem is easily solved.
Use a Windows laptop for this.
On laptop, download the previous firmware version
http://www.downloads.netgear.com/files/GDC/EX7000/EX7000-V1.0.0.66_1.0.126.zip
Extract it on your desktop.
Log on to mywifi.net as usual and downgrade to the previous firmware version (browse for the downloaded chk file). Confirm you want to do this.
Use a sharp pencil and hard reset your device. Connect again to the Default NETGEAR Ext WiFi network, and set things up, first admin username and password for the mywifi.net site and then SSID and password for the network, as usual. If you are going to set up FastLane, skip the automatic option and do it manually directly, it’s easier. Anyway, once you set it up then it works just fine, like others here mentioned.
Hopefully they will fix the bug soon as I’m interested in the security fixes of the latest firmware.
- ShyrageDec 09, 2018Aspirant
Followed the instructions you posted and will test out the results. Thank you
- RealPiOct 12, 2018Guide
No, not really. Would you buy a new product from a company which purposefully sabotaged its own devices? It’s simply a bugged firmware update.
Regardless, the problem is easily solved.
Use a Windows laptop for this.
On laptop, download the previous firmware version
http://www.downloads.netgear.com/files/GDC/EX7000/EX7000-V1.0.0.66_1.0.126.zip
Extract it on your desktop.
Log on to mywifi.net as usual and downgrade to the previous firmware version (browse for the downloaded chk file). Confirm you want to do this.
Use a sharp pencil and hard reset your device. Connect again to the Default NETGEAR Ext WiFi network, and we things up, first admin username and password for the mywifi.net site and then SSID and password for the network, as usual. If you use FastLane, skip the automatic option and go do it manually, it’s easier. Anyway, once you set it up then it works just fine, like others here mentioned.
Hopefully they will fix the bug soon as I’m interested in the security fixes of the latest firmware.
- utanmasterNov 29, 2018Aspirant
Thank you so much for your write-up. Hopefully this fixes the issue for me.