EX7000 Wifi Range Extender Dropping out after upgrade latest Firmware

So I've downgraded to EX7000-V1.0.0.68_1.0.128. And I've got 2 networks on my main router - one for 2.4 GHz and the other for 5 GHz. The range extender networks have the same network SSIDs and passwords (WiFi keys).

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gliu wrote:

Hello

 

Range extender recently upgraded to latest release version EX7000-V1.0.1.78_1.0.140. Now the extender keeps on dropping off usually for around few seconds. The signal received from Linksys AP is showing 4 bars on channel 6,2.4ghz.

 

On my phone connected to same ssid, I can see the signal noise ratio is -68dbm. The next closests AP on channel 6 is -80dbm. I tried moving to other channels like 1,11 but still same issue

 

My PC is connected extender ethernet LAN cable. I have ping running to Linksys AP.

 

ie PC--LAN---Extender------wifi ssid 2.4-------Linksys AP

 

I also have my phone connected to linksys AP on same ssid that extender is connected on

 

ie mobile--------------wifi ssid 2.4-------------Linksys AP

 

My phone also has ping running to linksys AP. When the ping on PC drops, I can see extender has lost connection to linksys AP. However, at same time, my mobile is still connected. No ping lost.

 

This seems to be extender issue and it has only happen after upgrade. I tried downloading to older release but extender doesnt allow install of older release. It simply cant install. So I have reverted back to latest.

 

I dont have support contract. how to get netgear look into their latest firmware. I have had extender for 2 years now without issue.

 

 

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gliu wrote:

Hello

 

Range extender recently upgraded to latest release version EX7000-V1.0.1.78_1.0.140. Now the extender keeps on dropping off usually for around few seconds. The signal received from Linksys AP is showing 4 bars on channel 6,2.4ghz.

 

On my phone connected to same ssid, I can see the signal noise ratio is -68dbm. The next closests AP on channel 6 is -80dbm. I tried moving to other channels like 1,11 but still same issue

 

My PC is connected extender ethernet LAN cable. I have ping running to Linksys AP.

 

ie PC--LAN---Extender------wifi ssid 2.4-------Linksys AP

 

I also have my phone connected to linksys AP on same ssid that extender is connected on

 

ie mobile--------------wifi ssid 2.4-------------Linksys AP

 

My phone also has ping running to linksys AP. When the ping on PC drops, I can see extender has lost connection to linksys AP. However, at same time, my mobile is still connected. No ping lost.

 

This seems to be extender issue and it has only happen after upgrade. I tried downloading to older release but extender doesnt allow install of older release. It simply cant install. So I have reverted back to latest.

 

I dont have support contract. how to get netgear look into their latest firmware. I have had extender for 2 years now without issue.

 

 

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and password as the main router. This has worked the best for me.