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Forum Discussion
gliu
Oct 03, 2018Guide
EX7000 Wifi Range Extender Dropping out after upgrade latest Firmware
Hello
Range extender recently upgraded to latest release version EX7000-V1.0.1.78_1.0.140. Now the extender keeps on dropping off usually for around few seconds. The signal received from Linksy...
VS228
Apr 30, 2020Tutor
So I've downgraded to EX7000-V1.0.0.68_1.0.128. And I've got 2 networks on my main router - one for 2.4 GHz and the other for 5 GHz. The range extender networks have the same network SSIDs and passwords (WiFi keys).
gliu wrote:Hello
Range extender recently upgraded to latest release version EX7000-V1.0.1.78_1.0.140. Now the extender keeps on dropping off usually for around few seconds. The signal received from Linksys AP is showing 4 bars on channel 6,2.4ghz.
On my phone connected to same ssid, I can see the signal noise ratio is -68dbm. The next closests AP on channel 6 is -80dbm. I tried moving to other channels like 1,11 but still same issue
My PC is connected extender ethernet LAN cable. I have ping running to Linksys AP.
ie PC--LAN---Extender------wifi ssid 2.4-------Linksys AP
I also have my phone connected to linksys AP on same ssid that extender is connected on
ie mobile--------------wifi ssid 2.4-------------Linksys AP
My phone also has ping running to linksys AP. When the ping on PC drops, I can see extender has lost connection to linksys AP. However, at same time, my mobile is still connected. No ping lost.
This seems to be extender issue and it has only happen after upgrade. I tried downloading to older release but extender doesnt allow install of older release. It simply cant install. So I have reverted back to latest.
I dont have support contract. how to get netgear look into their latest firmware. I have had extender for 2 years now without issue.
gliu wrote:Hello
Range extender recently upgraded to latest release version EX7000-V1.0.1.78_1.0.140. Now the extender keeps on dropping off usually for around few seconds. The signal received from Linksys AP is showing 4 bars on channel 6,2.4ghz.
On my phone connected to same ssid, I can see the signal noise ratio is -68dbm. The next closests AP on channel 6 is -80dbm. I tried moving to other channels like 1,11 but still same issue
My PC is connected extender ethernet LAN cable. I have ping running to Linksys AP.
ie PC--LAN---Extender------wifi ssid 2.4-------Linksys AP
I also have my phone connected to linksys AP on same ssid that extender is connected on
ie mobile--------------wifi ssid 2.4-------------Linksys AP
My phone also has ping running to linksys AP. When the ping on PC drops, I can see extender has lost connection to linksys AP. However, at same time, my mobile is still connected. No ping lost.
This seems to be extender issue and it has only happen after upgrade. I tried downloading to older release but extender doesnt allow install of older release. It simply cant install. So I have reverted back to latest.
I dont have support contract. how to get netgear look into their latest firmware. I have had extender for 2 years now without issue.
and password as the main router. This has worked the best for me.
VS228
Jul 05, 2020Tutor
Hello All
Anyone tried the new firmware 1.0.1.86 - Hot Fix. I am using 1.0.0.68_1.0.128, since all newer firmwares have signal drop issues.
Cheers
VS
- VS228Jul 06, 2020Tutor
Installed the new Firmware Version 1.0.1.86 - Hot Fix this morning and it's working beautifully so far. Will keep everyone posted if any problems are encountered.
VS
- sloanishJul 06, 2020Aspirant
What is your setup?
I tried it wirelessly with just 2G extended and still had drop and slow issues.
- VS228Jul 07, 2020Tutor
I think the trick is to avoid using the One WiFi mesh feature.
I have a 2.4GHz and a 5GHz network (with 2 different names) on the main router. The Netgear extends both keeping the same names and passwords for both networks.