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Forum Discussion
Nvaidya
Sep 30, 2018Guide
Ex7000 won’t connect iOS devices after firmware update
I’ve had this extender for about three years and haven’t had any major issues. I updated the firmware yesterday and since the update I’ve been unable to connect any of the iPhones or iPads to the exte...
- Sep 30, 2018
dear internet stranger,
you are my hero. seriously...... i was trying my best to avoid taking my frustration out on my wife and kids as i was trying to fix this blasted piece of crap.....
i rolled back to an older firmware from nov 2017 and it worked like a charm.
the air smells cleaner. the flowers smell more flowery, and life is once again good.
also, screw you, netgear.
schumaku
Sep 30, 2018Guru - Experienced User
Is this in the Extender Mode or in Access Point Mode?
Have tried to enable the Smart Connect feature in the EX7000 Wireless settings, which would enable up the 802.11k capability?
- NvaidyaSep 30, 2018GuideIt’s currently set up in extender mode.
I just enabled smart connect. But the problem persists. The MacBook is able to connect but the iPhone still says “no internet connection”.- schumakuSep 30, 2018Guru - Experienced User
Fear I will get some nasty phone calls next week, have updated a bunch of EX7000 this weekend 8-/ These are in AP mode, and it appears that Smart Connect does require a wireless uplink (strange message, dedicated thread in the community).
- NvaidyaSep 30, 2018GuideI’m so disappointed in netgear.
But I did just place an order for an orbi through Costco.
I wonder if this is planned obsolescence. How dare I buy a device in 2015 and expect it to work in 2018?