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Forum Discussion
Solved
Ex7000 won’t connect iOS devices after firmware update
I’ve had this extender for about three years and haven’t had any major issues. I updated the firmware yesterday and since the update I’ve been unable to connect any of the iPhones or iPads to the exte...
dear internet stranger,
you are my hero. seriously...... i was trying my best to avoid taking my frustration out on my wife and kids as i was trying to fix this blasted piece of crap.....
i rolled back to an older firmware from nov 2017 and it worked like a charm.
the air smells cleaner. the flowers smell more flowery, and life is once again good.
also, screw you, netgear.
I am the farthest thing from an IT professional and am fully prepared to be resiculed for my explination and it’s lack to techno-jargon, but here goes anyways.
Just updated my EX7000 yesterday to the new firmware as well and it would no longer connect. I updated the extender wirelessly, which I think is ultimately the problem.
I have both a Mac and PC laptops, and experienced the same issue on both.
When trying to connect to the extender after update, wifi preferences said, Self Assignimg IP address xxx.xxx.xx.x has been given to “network name” and cannot connect to the internet.
Again, I have no idea what any of this means, but after all of last night and the better half of today, I was able to find the previous version of the firmware on Netgear Support. When I tried to install in wirelessly, I kept loosing connection to the extender and it would not complete the installation of the previous version. SO...in my infinit wisdom, I thought I would plug a CAT5 from the extender into my PC. BAM! That worked perfectly! The extended login came up, I was able to complete the previous version installation, and connect as usual.
Now I haven’t tried doing the update while wired, but that will be my next step to see if I can get it successfully updated.
Hope that helps!
Just updated my EX7000 yesterday to the new firmware as well and it would no longer connect. I updated the extender wirelessly, which I think is ultimately the problem.
I have both a Mac and PC laptops, and experienced the same issue on both.
When trying to connect to the extender after update, wifi preferences said, Self Assignimg IP address xxx.xxx.xx.x has been given to “network name” and cannot connect to the internet.
Again, I have no idea what any of this means, but after all of last night and the better half of today, I was able to find the previous version of the firmware on Netgear Support. When I tried to install in wirelessly, I kept loosing connection to the extender and it would not complete the installation of the previous version. SO...in my infinit wisdom, I thought I would plug a CAT5 from the extender into my PC. BAM! That worked perfectly! The extended login came up, I was able to complete the previous version installation, and connect as usual.
Now I haven’t tried doing the update while wired, but that will be my next step to see if I can get it successfully updated.
Hope that helps!
can you recommend a working firmware version?