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Forum Discussion
EX7000 Won't Connect to Certain Websites (AC1900 WiFi Range Extender)
Two days ago my AC1900 WiFi Range Extender stopped connecting to a number of different websites (i.e. espn.com, bing.com, rollingstone.com, etc) across several different devices - i.e. macbook pro, h...
Hi tomasblanco,
Welcome to the community!
1. Are you able to access the websites when connected to the main router?
2. Do you have static DNS set to any of your devices?
3. Is the device setup in AP mode or extender mode?
Dexter
Community Team
I have the same problem. I've tried going back to prior firmware versions, rebooting the extender, rebooting the router, etc. Nothing seems to work.
1. When i connect to the WiFi signal coming directly from the roueter everything seems to work just fine.
2. I don't know about static DNS, how to check for this, or how to change if possible.
3. I've set up the extender a number of times the last couple of days, and i always choose the extender mode.
Any help would be greatly appreciated
Hi Dexter,
1. Yes, I'm able to access the websites in question when connected directly to the main router.
2. I'm not sure how to check if the extender is set to static dns. How can I confirm?
3. The device is set up in extender mode.
Same problem. Any update on a solution?
Hi ABCD12345,
Welcome to the community!
The other users were able to resolve the issue by updating the firmware on the extender and/or setting a static DNS and IP on the extender.
Dexter
Community Team
This started for me after updating firmware...updating firmware definitely did not solve this problem