EX7000 wont work with VPN

---

Sorry, Stephen, I tend to use 'router' and 'extender' interchangeably by mistake in a hurry. Yes, the router was not assigning an IPv4 address to my device, 

I am using the very latest firmware, Firmware Version: V1.0.1.78_1.0.140.
I did have the router set to "Dynamically get IP Address From Router'.

I solved my problem late last night. Here's what was happening:

By having my extender acquire an IP address from the router, the extender was also copying ( or being dynamically provided) the DNS address of Comcast's servers for DNS lookups. This clearly was not working so I focused my attention on DNS issues.

First I switched over to using a static IP address. I copied the dynamically-allocated info from my current connection and pasted them into the staic information fields. I also reserved that IP address on the router so there would be no interference down the road.

Then I looked at the gateway info and it dawned on me that the router is the gateway to outside world and for this to work properly the extender needs to use the router's IP  address (192.168.0.1) as the gateway, AND if that's the case, it would make sense that the Primary DNS source for the extender should also be the router and not Comcast. So I changed my Primary DNS on the extender from Comcast's 75.75.75.75 to the local gateway of 192.168.0.1.


Boom. All sites I was originally unable to access before were immediately functioning. I could now use my VPN when connected to the extender (because my VPN company's servers could now be reached). I checked my Firestick and it was now just showing `Connected` and not `Connected with problems`.

So, my hunch was right. DNS was the booger. What a pain in my side.
StephenB wrote:

---

Tobraham wrote:

See my latest updates on this matter. Devices are not getting assigned IPv4 addresses by the extender. Those with IPv6-only addresses can only reach IPv6-capable web sites. So we're back to the Netgear now. 

---

Just to clarify:  Devices connected through the extender are not getting assigned IPv4 addresses by the router.  The extender isn't assigning addresses.

 

Can you try configuring a static IPv4 address on one device, and see if that gives you full connectivity?

 

Also, what firmware are you running?

 

 

---