All lights flashing!!! (Red, green and white)And it’s not working.I do reset but the same

Thats usually not a good sign.Be specific. You said they're all flashing. which ones are flashing which color.When you tried reset, did you push and hold reset for 7-15 seconds? Potentially up to 30 seconds?Potentially you could try a tftp recovery procedure but it sounds like a hardware failure. https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP How long have you had it? Is it still within warranty?

Actually the modem not working and i try to push and hold reset for 7-15 sec and 30 secI bought before 2 years and more and the warranty was finish

Abdullellah wrote:Actually the modem not working and i try to push and hold reset for 7-15 sec and 30 secI bought before 2 years and more and the warranty was finishThe modem isn't working? What modem? You listed the ex7000 which is a range extender.what router are you using?maybe some better details of what devices you're using and exactly whats going on, can help.

This my modelWifi mesh range extender ex7000

I need you to help me so i can help you. Short abbreviated answers don't all. Its like telling a mechanic "my car doesn't run" and thats it. What are all the lights doing. Be specific to each light. color/blinking/etc.What happened when you did try to reboot?Did anything happen to it? power surge, storms, etc. Are you able to access it via the gui?have you tried recoving it via tftp? And why did you say it was the modem?The more details you give, the more we can help. I can't help off minimal info. https://www.netgear.com/support/product/EX7000.aspx

EX7000 | NETGEAR Communities

14 Replies

plemans
Guru - Experienced User
Jan 14, 2020
Thats usually not a good sign.
Be specific. You said they're all flashing. which ones are flashing which color.
When you tried reset, did you push and hold reset for 7-15 seconds? Potentially up to 30 seconds?
Potentially you could try a tftp recovery procedure but it sounds like a hardware failure.
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

How long have you had it? Is it still within warranty?
- Abdullellah
  Aspirant
  Jan 14, 2020
  Actually the modem not working and i try to push and hold reset for 7-15 sec and 30 sec
  I bought before 2 years and more and the warranty was finish
  - plemans
    Guru - Experienced User
    Jan 14, 2020
    Abdullellah wrote:
    Actually the modem not working and i try to push and hold reset for 7-15 sec and 30 sec
    I bought before 2 years and more and the warranty was finish
    The modem isn't working?
    What modem? You listed the ex7000 which is a range extender.
    what router are you using?
    maybe some better details of what devices you're using and exactly whats going on, can help.
rob1966ert
Aspirant
Apr 01, 2020
I have a netgear ex7000 and I can't remember the password to sign into the wifi on cmputer or phone,, how do you reset
- plemans
  Guru - Experienced User
  Apr 02, 2020
  ex7000 has an ethernet port on it. you can connect via that route and then log into the device and see what the ssid/password is.
  Or you can push and hold reset while powered on for 7-15 seconds. the lights should change. this'll get you back to factory

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