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ihgirl249's avatar
ihgirl249
Follower
Jun 10, 2017

EX7300 All green lites but not connected to router.

Works for a few days, then devices connected to extender lose internet. All lites on the extender are green. Logging into my FIOS quantum router, I see the 192.168.1.250 EX7300 listed, but it is "inactive".  When connecting a device to the FIOS WIFI (not through the extender) all is working. 

I reset & setup the extender again about 1 week ago and all has been working. Devices see the extender's SSIDs and connect, so it is not a password issue.

Any suggestions? 

Drops connection
EX7300
green lights
Troubleshooting

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Jun 13, 2017

    Hello ihgirl249

     

    You may want to try and reserve the IP address of the extender in the router settings. I do not know the steps to do that on a FIOS router.

     

    DarrenM