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JonP01's avatar
JonP01
Aspirant
Jan 20, 2017
Solved

EX7300 dropping internet connectivity after client devices have slept, rebooted or powered off

Hi there,   Firstly I wish to say that last week I set up a model 6100v2 extender in the exact same network that is the subject of this issue. The 6100v2 was used with precisely the same Fritz 7490...
  • JonP01's avatar
    JonP01
    Jan 26, 2017

    Hi,

     

    Thanks for the reply. I had contacted Netgear support but they were unable to help. That said, I did come up with a "solution" last week but wanted to let the repeater go for 5 days or so to make sure the "solution" worked (it does).

     

    So this solution / workaround is to manually set up all IP address, DNS, gateway info into the client devices as well as setting their IP addresses as static in the router. This shouldn't have been necessary as it wasn't required for the EX6100v2 model and does make the EX7300 quite fiddly to setup. It also means that anyone visiting who wants to use the wifi runs into the same problem if they have an "affected" device - not much good to be honest.

     

    This might be fine in my own home. I am a hermit where the network is fully locked down, I'm the only person who lives here and no one ever visits, but it would be potential problem for a lot of people and not really something that should be required for a basic domestic home wifi setup.

     

    This is a pity since the EX7300 itself - when it is set up properly - is absolutely awesome - incredible range, incredible signal to noise ratios - just superlative in every way. Just a real pain to set up and very restrictive for many people since it isn't really plug and play like the EX6100v2 is. You need to get the networking hands a bit dirty.

     

    I have mentioned all of this to Netgear support and hopefully they may release a firmware in the future to make it work just like the EX6100v2 does. I obviously have no idea what types of devices are effected by this, but from my own experience it is a 32 inch LG Smart TV model 32LB6500 and Netgem model N7700 and N7800 series pay TV boxes. My latop with a Netgear AC6210 USB adapter was fine - no problems with that one!! Luckily of course all my effected devices have advanced networking screens where I can over-ride the automatic settings.