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Forum Discussion
Solved
EX7300 extender works with iOS and Roku but not Windows
I configured my NetGear extender using the 2G/5G bands and one name/password. However my devices will connect except my Windows computer. I think it my be something in my security settings or IP setti...
Have you went into your window's device, "forgot" the network, and tried to reconnect?
What error are you getting?
What spectrum router is it?
do your work laptops connect with a vpn?
Have you went into your window's device, "forgot" the network, and tried to reconnect?
What error are you getting?
What spectrum router is it?
do your work laptops connect with a vpn?
It appears that forgetting the WiFi network and reconnecting did the trick - thank you for the reminder/tip! I have used this NetGear Extender before, and I guess it remembered when I tried it unsuccessfully in the past. Now we are good to go with all of our devices.
- Glad to hear it worked!
I am still having connectivity issues. It appears my solution was only temporary. My windows laptop and iOS devices are up and running, but the ROKU TVs appear to be having connectivity issues. There are not that many settings a user can change in the setup screen that I am aware of, and I am not a super-techy person. I was just following the directions for "smart setup." I did some reading here on the forum to try to trouble-shoot:
1. One Network Name
2. 2G/5G share passwords
3. Use smart connect
4. Do not use static IP
I know there are other settings to change that are more advanced. Is there something, like the PIN. Is this something that is causing the Roku to fail? I am not having an issue with my Amazon Fire TV.
It is frustrating because it will work for a while and then fail. Maybe it loses connection and then it can't re-connect and doesn't know which network to select? Should I try just using two different networks, and manually switch our other devices?
We really need an extender because of the size and age of our house. The standard modem will not provide service to the second floor, and we can't get cellular coverage in our area without the wifi-enabled service.
If I can't get the AC2200 to work, I may need to look into purchasing a different product like a Google Nest or something. I have read they are easy to configure and work well with Roku.
Thanks!