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Forum Discussion
geo_rule
May 02, 2016Aspirant
EX7300 Won't Connect on 5GHz Band
Just received this today. Installation went okay, but no clients will attach to 5GHz band, and I tried four different ones --desktop, laptop, tablet, phone. I can see the 5GHz EXT just fine, but not...
geo_rule
May 03, 2016Aspirant
Okay, so this is now resolved. First it got worse --the EX7300 wouldn't connect to the Comcast modem (latest DOCSIS 3 Comcast modem supporting 250MB/s service) on the 5GHz band at all. After a few reboots of the Comcast modem/router, it appears the Comcast wireless router spontaneously (I didn't do it) switched the channels it was broadcasting on. Was previously 36(p) + 44 + 48 on 5GHz. Now it's broadcasting 5GHz on 149 + 153 + 157(p) + 161. . . and that seems to have caused a miraculous healing. Now the EX7300 will not only connect to the modem/wireless router on 5GHz, it's allowing clients to connect to the EX7300 5GHz band with a strong connection and great speeds. Showing 1299MB/s in GENIE, and speedtest.net just gave me well over 150MB/s connecting to the 5GHz band on the EX7300.
So, problem solved for now. Still don't know where the real culprit was (Comcast's modem/wireless router or Netgear's extender), but forcing the channels to change on the 5GHz band from the modem/router solved it.
- ryanmusanteMay 16, 2016Aspirant
NOT SOLVED.
I am experiencing problems with the 5GHZ dropping connections after connecting. This problem is definitely not solved. When it does connect successfully, it will not maintain connection and/or it will drag very slowly. I own other extenders with Netgear that do not exhibit this problem on the 5GHZ.
- geo_ruleMay 16, 2016Aspirant
Sorry it's still a problem for you. Did you force the router to change 5GHz channels?
I can only say for me it's been rock solid since I posted my original resolution not quite two weeks ago.
- ryanmusanteMay 16, 2016Aspirant
My router is ASUS RT-AC66U with DD-WRT latest firmware. I've tried nearly every channel with the 5 GHz, save and apply settings and reboot. Than, the extender usually will connect back to the router. My clients connecting to the extender are hit and miss connecting to the extender and if they do connect, it is usually dropped soon after.
- DarrenMJun 21, 2016Sr. NETGEAR Moderator
Hello Everyone
We currently have a trial firmware to address the issues with the EX7300 if you would like to try this out I have provided a link to download the Firmware please let me know of any issues or any feedback about the firmware resolving the issues or not.
DarrenM
- geo_ruleJun 22, 2016Aspirant
Well, it didn't brick the router, so that's a good start. :)
- Hardware Version: EX7300
- Firmware Version: V1.0.0.40-06-15
Connection to Existing Network (2.4GHz)- Signal Strength: 216Mbps
- Name (SSID): xxxxxx2.4G
- Channel: 11
- Connection Status: Connected
Connection to Existing Network (5GHz)- Signal Strength: 1169Mbps
- Name (SSID): xxxxxx5G
- Channel: 157
- Connection Status: Connected
Connection to Existing Network (2.4GHz)- Connection Type: Ethernet
- Connection Status: Disconnected
Connection to Existing Network (5GHz)- Connection Type: Ethernet
- Connection Status: Disconnected
Extender WiFi Status (2.4GHz)- Name (SSID): xxxxx2.4G_2GEXT
- Channel: 11
- Region: North America
- Wireless mode: Up to 450Mbps
- Wireless AP: ON
- Broadcast Name: ON
- WPS: Configured
- Security Type: WPA-PSK[TKIP]+WPA2-PSK[AES]
Extender WiFi Status (5GHz)- Name (SSID): xxxxxx5G_5GEXT
- Channel: 149 + 153 + 157(p) + 161
- Region: North America
- Wireless mode: Up to 1733 Mbps
- Wireless AP: ON
- Broadcast Name: ON
- WPS: Configured
- Security Type: WPA-PSK[TKIP]+WPA2-PSK[AES]
- DarrenMJun 24, 2016Sr. NETGEAR Moderator
Hello geo_rule
Did this fix any of the issues you were having?
DarrenM